1ppp Privacy Policy
Here is a full description of how your personal information is collected, stored, and kept secure through SSL encryption.
This privacy policy applies to all services, websites, and mobile applications of the 1ppp platform. Please read this policy carefully, as it defines your rights and responsibilities.
Introduction and Purpose
1ppp ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on protecting the personal information of our users ("you", "your"). This privacy policy ("policy") explains what types of information we collect, why we collect it, how we use it, and how we keep it secure.
By using our website or registering an account, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.
What Information We Collect
We collect the following types of information when you register on the 1ppp platform and use our services:
a) Identity Information
- Full name and date of birth
- Email address
- Residential address
- National ID card or passport number (for identity verification)
b) Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Transaction history — records of deposits and withdrawals
- Last four digits of the card for Visa or Mastercard users
c) Technical Information
- IP address and browser type
- Device model and operating system
- Cookies and session data
- Time and duration of platform access
- Login logs in Bangladesh Standard Time (BST, UTC+6)
d) Gaming Activity Information
- Play history, bet amounts, and results
- Records of bonus claims and usage
- Information related to VIP level progression
Purpose of Data Collection
1ppp collects and uses your information for the following purposes:
- Account management: Completing the registration process, verifying identity, and ensuring secure access.
- Processing financial transactions: Completing deposit and withdrawal requests quickly and securely.
- Providing customer support: Offering assistance via 24/7 live chat and email.
- Security and fraud prevention: Preventing unauthorized access, fraudulent activity, and money laundering.
- Responsible gaming: Identifying unusual gaming behaviour and providing support when needed.
- Service improvement: Analysis to further improve the platform experience.
- Meeting legal obligations: Complying with applicable laws and regulations.
We never sell your information to third parties. Your information is used only for the purposes stated in this policy.
Data Storage and Security
1ppp follows international-standard security practices to keep your personal information safe.
Security Measures
- SSL encryption: All our data transfers are protected by 256-bit SSL encryption.
- Data encryption: Stored information is also kept in encrypted form.
- Access control: Only authorised personnel can access your information.
- Regular audits: Regular checks are conducted to identify security vulnerabilities.
- Firewall protection: Advanced firewalls are used to block unauthorised access.
Data Retention Period
Your information may be retained for as long as your account is active and for the period required to fulfil legal obligations after account closure. Financial transaction records are retained for the period specified under applicable law.
Sharing Information with Third Parties
1ppp does not generally share your personal information with third parties. However, information may be provided in the following limited circumstances:
a) Payment Processors
The minimum necessary information is shared to process financial transactions through bKash, Nagad, and Rocket. These organisations follow their own privacy policies.
b) Technology Service Providers
Technology service providers who operate the platform may access a limited amount of information. They operate under strict confidentiality agreements.
c) Legal Requirements
Information may be disclosed upon a court order or a lawful request from a government or regulatory authority. In such cases, we provide only what is legally required.
d) Emergency Situations
Information may be provided in investigations related to fraud, deception, or any other serious offence.
Cookie Policy
The 1ppp website uses cookies to improve your browsing experience.
Types of Cookies
- Essential cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functional cookies: These help remember your language preferences, gaming settings, and account configuration.
- Analytics cookies: These collect anonymous data to monitor and improve platform performance.
You can disable cookies through your browser settings, but doing so may limit some features of the platform.
Your Rights
As a user of our platform, you have the following rights:
Right to Access Information
You can find out at any time what information we are storing about you. To do so, contact us via 24/7 live chat or email.
Right to Correct Information
You have the right to correct any errors in your personal information. Submit a correction request through your account settings or customer support.
Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations.
Right to Object to Data Processing
In certain cases, you may object to the processing of your information. Please contact us regarding this and we will consider your request as soon as possible.
For any information-related requests, contact us at: [email protected] or via 24/7 live chat.
Protection of Minors
1ppp strictly follows a 21+ age policy. Our platform is for those aged 21 and above only. We do not knowingly collect personal information from any minor.
Age is verified at the time of registration. If a user is found to be under 21, the account will be closed immediately and the related information will be deleted.
If you believe a minor has registered on our platform, please notify us immediately.
Changes to the Policy
1ppp reserves the right to update or change this privacy policy at any time. For any significant changes, we will notify you in the following ways:
- The new policy will be clearly published on the website
- The date of the change will be noted at the top of the page
- For significant changes, a notification may be sent to the registered email address
Continued use of the platform after changes are made will be considered as your agreement to the new policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Live chat: Bengali live chat support available 24 hours a day, 7 days a week
- Email: [email protected]
We aim to resolve all information-related requests as quickly as possible — generally within 7 business days.
For more information, see our Terms and Conditions, Responsible Gaming, and FAQ pages.